Shipping Policy

At ZoneMart, we aim to deliver your orders safely and on time across Pakistan.

Shipping Coverage

We currently deliver orders to major cities and areas across Pakistan. Delivery availability may vary depending on the courier service and your location.

Processing Time

Orders are usually processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Estimated delivery time is:

• Major Cities: 2–4 business days

• Other Areas: 3–7 business days

Delivery times may vary due to weather, public holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges will be displayed at checkout before you complete your order.

Any free-shipping offers will be clearly mentioned on the store.

Cash on Delivery

Cash on Delivery (COD) may be available for eligible locations. Customers are requested to provide a valid phone number and complete address when placing an order.

Order Tracking

Once your order has been dispatched, tracking information may be provided through SMS, WhatsApp, email, or other available communication methods.

Delayed or Lost Orders

If your order is significantly delayed or appears to be lost during delivery, please contact our customer support team. We will coordinate with the courier service to help resolve the issue.

Incorrect Address

Customers are responsible for providing a complete and accurate delivery address and contact information. ZoneMart may not be responsible for delays or additional charges caused by incorrect or incomplete information.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team.

ZoneMart
Email: ahadmuzammil1@gmail.com
Phone/WhatsApp: 03126465478

 

We are always happy to help.

Thank you for shopping with ZoneMart